Frequently Asked Questions

We get asked many questions as to why we do things just a little differently. No question is too silly to ask.

If you've got a question, please don't hesitate to let us know, as you never know who else is thinking the same thing.

We also can't improve our products and services without your feedback, so drop us a line or give us a buzz!

There is a gift/item I would like but it is out of stock, where do you get more stock in?
Give us a call and let us help you get what you need. We are always here to help :)

What is the expiry on Gift Cards?
We don't believe in expiry dates. You paid the money, you deserve to use it when you're ready to do so. Therefore, it never expires.

My Gift Card or Discount Code isn't working at checkout, where do I go from here?
Give us a call or drop us an email, we will sort it for you as quickly as possible. No worries at all.

Do you offer custom specials, custom gifts and or bulk orders for businesses?
Absolutely. Refer to our Contact Us page for more details and send an enquiry.

Do you help communities raise money for their schools, clubs and charities?
Absolutely, please refer to our Community & Charity Support page for more information.